hbabjee Privacy Policy

This Privacy Policy ("Policy") describes how hbabjee ("we", "us", "our", "the Platform") collects, processes, stores, and protects personal data relating to individuals ("you", "your", "the Player") who access or use the hbabjee platform at https://hbabjee.net, including its mobile web interface, customer support channels, and any associated communications. This Policy forms part of hbabjee's wider Terms & Conditions and should be read in conjunction with them.

This Policy applies to all personal data that hbabjee processes in connection with the services we offer to players based in Bangladesh and in any other jurisdiction where hbabjee is accessible. By creating an account on hbabjee, depositing funds, placing wagers, or interacting with any part of the hbabjee platform, you acknowledge that you have read this Policy and consent to the data processing practices described herein.

hbabjee is committed to handling personal data responsibly, proportionately, and with transparency. Where we make material changes to this Policy, we will notify active players by email or by posting a prominent notice on the platform. The most current version of this Policy is always accessible at https://hbabjee.net/privacy-policy. Your continued use of hbabjee following any update constitutes acceptance of the revised Policy.

hbabjee collects personal data from players through several channels: directly when you register an account or interact with our support team, automatically through your use of the platform, and from third-party sources where permitted. The categories of personal data we collect include the following:

hbabjee does not collect sensitive personal data such as biometric data, health records, religious beliefs, or political opinions. Where identity verification requires submission of a government-issued ID, the document image is processed solely for the purpose of confirming identity and age, and is not retained beyond the period required for compliance and audit purposes as described in Section 6 of this Policy.

We do not knowingly collect personal data from individuals under the age of 18. If we become aware that an account has been registered by a minor, that account will be suspended immediately and all associated data will be handled in accordance with our account closure procedures.

hbabjee processes personal data only where a lawful basis exists for doing so. The primary legal bases on which we rely are as follows:

• Contractual necessity: Processing your identity, contact, and financial data is necessary to fulfil our contractual obligations to you — specifically, to operate your account, accept deposits, settle withdrawals in BDT, and deliver the gaming services you have requested.
• Legal obligation: hbabjee is required by anti-money-laundering (AML) best practices and responsible gaming standards to verify the identity and age of all players, monitor for suspicious financial activity, and maintain transaction records for a defined period. Processing in this context is not optional.
• Legitimate interests: We process technical and activity data to operate, secure, and improve the platform; to detect and prevent fraud, cheating, and multi-accounting; and to personalise the gaming experience. These interests do not override your fundamental privacy rights.
• Consent: Where we send you optional marketing communications (such as promotional email newsletters or SMS alerts about seasonal bonuses), we do so only where you have provided explicit consent at the point of registration or subsequently through your account preferences. You may withdraw this consent at any time.

The specific purposes for which hbabjee processes your personal data include: account creation and ongoing management; identity and age verification; payment processing and fraud prevention; delivery of bonuses and promotional offers; responsible gaming monitoring and intervention; customer support and dispute resolution; platform security and abuse prevention; and internal analytics to improve game offerings and user experience.

hbabjee does not use your personal data to make any automated decisions that produce significant legal effects without human review. Automated fraud detection flags are always subject to manual review by a member of hbabjee's compliance team before any account action is taken.

hbabjee does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment service providers: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, or any other supported payment channel, the financial data necessary to execute the transaction is shared with the relevant provider. Each provider operates under its own privacy policy and data protection obligations.
• Game content providers: hbabjee's game catalogue is powered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you launch a game, your account identifier and session token are shared with the relevant provider to load and operate the game. No additional personal data beyond what is technically required for game delivery is shared.
• Identity verification services: During KYC, identity document images may be processed by a third-party verification service acting as a data processor on hbabjee's behalf, subject to a data processing agreement that prohibits any independent use of your data.
• Legal and regulatory compliance: hbabjee may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required by applicable law, a valid court order, or a formal governmental request. In such cases, hbabjee will disclose only the minimum data necessary and will notify the affected player where legally permitted to do so.
• Business continuity: In the event of a merger, acquisition, or transfer of business assets, player data may be transferred to the acquiring entity, subject to the same level of data protection as set out in this Policy. Affected players will be notified in advance where practicable.

hbabjee uses cookies and similar tracking technologies to ensure the platform functions correctly, to keep your session active while logged in, to remember your preferences, and to gather aggregated analytics data that helps us improve the platform. A cookie is a small text file placed on your device by your browser when you visit hbabjee. Cookies do not contain your password or payment details.

The types of cookies used on the hbabjee platform are as follows:

• Strictly necessary cookies: These cookies are essential for the platform to function. They maintain your login session, preserve your account settings during a visit, and enable core security features. These cookies cannot be disabled without breaking platform functionality.
• Performance and analytics cookies: These cookies collect anonymised information about how visitors use the platform — such as which pages are visited most frequently, how long sessions last, and which device types are used. This data is used exclusively to improve the platform and is not linked to your personal account.
• Functionality cookies: These cookies remember your preferences such as language settings, preferred game categories, and responsible gaming display preferences, so that your experience is consistent across visits.
• Marketing cookies: Where you have consented, hbabjee may use cookies to track which promotions you have viewed and to ensure you do not see the same promotional message repeatedly. These cookies are activated only with your explicit consent and can be withdrawn at any time through your account settings.

You can manage cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies will impair your ability to log in and use the platform. hbabjee does not use third-party advertising network cookies or cross-site tracking cookies that would allow external parties to build a profile of your browsing behaviour outside of the hbabjee platform.

hbabjee retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and responsible gaming obligations. The following retention schedules apply:

• Active account data (identity, contact, financial, and activity data): Retained for the duration of the active account relationship and for a period of five years following account closure, in order to satisfy AML record-keeping requirements and to resolve any post-closure disputes.
• Transaction records: Individual deposit and withdrawal records are retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping practice.
• KYC documentation (identity document images, proof of address): Retained for five years from the date of verification or from the date of account closure, whichever is later. After this period, document images are securely deleted and replaced with a confirmation record that verification was completed.
• Support communications: Chat transcripts and email correspondence are retained for two years from the date of the interaction, after which they are anonymised or deleted.
• Technical and analytics data: Server log data (including IP addresses) is retained for a maximum of twelve months. Aggregated, anonymised analytics data may be retained indefinitely as it cannot be linked to any individual.
• Marketing consent records: Records of consent (or withdrawal of consent) for marketing communications are retained for the duration of the account plus two years, to provide an audit trail in the event of a complaint.

When a retention period expires, hbabjee deletes or irreversibly anonymises the relevant data in a secure manner. Players who close their accounts may request confirmation of data deletion after the applicable retention period has elapsed by contacting [email protected].

hbabjee takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our current security infrastructure includes the following:

• SSL/TLS encryption: All data transmitted between your browser and the hbabjee servers is encrypted using industry-standard TLS protocols. The padlock icon visible in your browser's address bar confirms that your connection to hbabjee is secure.
• Encrypted data storage: Sensitive data fields — including payment method identifiers and KYC document references — are stored in encrypted form in our databases. Encryption keys are managed separately from the encrypted data.
• Access controls: Access to personal data within hbabjee's systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum level of data access required to perform their role. All access is logged and subject to periodic review.
• Password security: Player passwords are stored as salted, hashed values — never in plain text. hbabjee cannot retrieve your password; it can only be reset via the verified email address associated with your account.
• Fraud monitoring: Automated systems monitor account activity in real time for patterns consistent with fraud, unauthorised access, or money laundering. Alerts trigger immediate review by hbabjee's compliance team.
• Penetration testing: hbabjee conducts periodic security assessments of its platform infrastructure to identify and remediate vulnerabilities before they can be exploited.

While hbabjee employs robust security measures, no online platform can guarantee absolute security against all possible cyber threats. You play an important role in protecting your own account by maintaining a strong, unique password, not sharing your login credentials, and alerting [email protected] promptly if you suspect unauthorised access.

As a player on hbabjee, you have the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected] with sufficient information to identify your account. hbabjee will respond within five business days and will aim to fulfil all valid requests within thirty calendar days.

• Right of access: You have the right to request a copy of the personal data hbabjee holds about you, along with information about how it is being used and with whom it has been shared.
• Right to rectification: If any personal data hbabjee holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain data fields (such as your email address or phone number) directly through your account settings panel.
• Right to erasure: You may request that hbabjee delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other legal basis exists, or where processing has been unlawful. Note that hbabjee may be required by law to retain certain data (such as transaction records) for a defined period, in which case erasure of that specific data will be deferred until the legal retention obligation has been satisfied.
• Right to restrict processing: In certain circumstances — for example, while a dispute about data accuracy is being investigated — you may request that hbabjee restricts processing of your personal data to storage only, pending resolution.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to withdraw consent: Where hbabjee processes your data on the basis of consent — such as for marketing communications — you may withdraw that consent at any time through your account preferences or by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of any processing carried out before the withdrawal.
• Right to object to marketing: You may opt out of receiving promotional emails and SMS messages from hbabjee at any time by using the unsubscribe link in any marketing email, by adjusting your notification preferences in your account dashboard, or by contacting [email protected].

hbabjee will not charge a fee for handling data rights requests unless a request is manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may apply. hbabjee will notify you in advance if any fee is applicable before proceeding with the request.

If you have any questions, concerns, or complaints regarding this Privacy Policy or hbabjee's data practices, please contact us using the details below. All data-related communications should be directed to our support team, who will escalate to a senior data officer where the matter requires specialist review.

• Email: [email protected] (plain text — not a clickable link)
• Support hours: 09:00 – 24:00 BST (UTC+6), seven days a week
• Response commitment: Acknowledgement within 24 hours; substantive response within five business days for data rights requests
• Language: All data-related correspondence is handled in English

When submitting a data rights request or privacy complaint, please include your registered email address, your hbabjee username, a clear description of your request or concern, and any relevant dates or transaction references. This will allow hbabjee to locate your records quickly and respond accurately.

hbabjee is committed to resolving all data-related concerns promptly and fairly. This Privacy Policy was last reviewed and updated in January 2026. hbabjee reserves the right to update this Policy at any time; the current version will always be published at https://hbabjee.net/privacy-policy.